Monday: Thought that I’d try something different this week and put down some notes from each day into a post that will be published at the end of the week.
I played a concert with the Gwinnett Wind Symphony yesterday afternoon. It wasn’t the best thing that I’ve ever been involved with, but it probably wasn’t the worst, either. We had a decent crowd at Gwinnett Infinity Theater, and – in spite of a few close calls – the band didn’t fall apart.
After the concert, I stopped at MicroCenter and picked up a mini Bluetooth keyboard, which I’ve paired to my phone (and am currently using to type this). Together with the WordPress app that I mentioned in yesterday’s entry, my phone is actually becoming something that I can legitimately use for writing. Yes, the KB is pretty cramped, and the shift keys aren’t exactly where I expect for them to be, but with practice, I can probably get up to 60-70 words per minute, which is amazing.
After the stop at MicroCenter, I went over to visit Herb in his new assisted living place. It’s a pretty good setup for him, and is close to Jenny and me. He’s got a small bedroom/office in one room, and kitchen/living room in another, and a good-sized bathroom. Pretty homey, all things considered, and he’s got caregivers around the clock, which is excellent. I helped him get his wireless printer set up and gave him a ream of paper (I’ve got more than I’ll ever use). Jenny was also there, so we visited for a bit before I came home, watched some television, did some laundry, and hit the sack.
Printers were the bane of my existence at work today. About a week ago, one of my firms decided to swap two printers. Normally, this isn’t a big deal, and I would just have to change their names in the group policy that pushes them out to workstations. Something went wrong with the policy, however, and I spend much of last week trying to get things working. Not only did the two printers not swap like they were supposed to, but people started losing OTHER printers. I got a frantic call from the client admin this morning saying that nobody on the second floor of the building had any printers.
So I spent all day trying various things to figure out what the hell was going on. Between 5:30 and 6:00 I think I finally got things working normally. It’s my hunch that the policy was never set up correctly when the firm came on board two months ago. I’m guessing that the on-site people manually installed everybody’s printers and nobody noticed that the policy wasn’t working until something had to change. When I made that change, all of the problems came to light.
It was, to put it mildly, a frustrating day.
I did get a little bit of time during the day to do some more work on a powershell script that I’ve been writing, and that was fun. I’m trying to, basically, rewrite the registry editor so that I can modify specific user hives in remote terminal servers. There are probably a hundred other (better) ways to do what I’m trying to do, but I’ve never used Powershell as much as I should have when I was managing systems, and learning a new language is a nice break during otherwise monotonous days.
Tomorrow will be another stressful day – we’re migrating four firms to Office 365. Two of my guys are in the O365 phone queue for expected heavy traffic, and two others are on a project in Florida, so my team will be severely short-handed.
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Tuesday: The weather took a turn for the cool this morning. I think it was in the low 50s when I got up and hovering around 60 when I left for work. Never got warmer than the low 70s.
Work itself wasn’t too bad. I had to do a few more tweaks for the printers that have taken up much of the last week, but got that out of the way early this morning. The rest of the day was spent closing tickets and helping my team with their own. Also got a little bit of work done on my Powers he’ll script and though of a few things that I can add to it.
Learned from one of my team that our team entry into last week’s Mega Millions drawing actually bore some fruit! We bought 9 tickets as a team on Friday as a part of a team-building exercise (went out to dinner at Dave & Busters), and we won $200. Not a billion bucks, but not bad. Of course, nobody won the whole thing, so tonight’s drawing, as you may know, is the largest jackpot ever at over $1.6 billion. Yes, I do have tickets – bought twenty of the things on my own. If I win, maybe I’ll throw some cash at my team.
I got home fairly late tonight – somewhere between 7 and 7:30 – and didn’t do much at all. Watched some television, washed some dirty dishes, and now I’m in bed. Maybe I’ll be a billionaire when I wake up.
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Wednesday: Not a billionaire. Not even a millionaire. In fact, on the twenty lottery tickets that I had – that’s 106 numbers altogether, I matched exactly…none. Oh well. Back to the grind, I guess.
It was nippy today for a while. Tomorrow is supposed to be nippier, with a high in the 60s. I’m not sure if it got over 70 today, but I was inside for most of the day, so I was comfortable in my Downtown Magnetawan tee and jeans. I had high hopes of closing out a bunch of tickets today, but things kept getting in the way and I honestly don’t know what my final numbers were.
Did an interview from 4 to 5:30. Nice kid, but he won’t be working for us. The three of us who interviewed him were unanimous in our opinions that he has absolutely no computer skills, in spite of his degree in cyber security.
Learned this afternoon that I have to do one-on-one meetings with my team before 11/15 – which in my case means before 11/1. So every day between tomorrow and next Friday will be spent in preparing – gathering metrics, listening to phone calls, reading ticket summaries, etc. Not my idea of a good time. We’ll also be migrating firms to Office 365 every night from tonight until the end of the year, which is going to cause high ticket loads every morning. This is the biggest project the X-Company has ever attempted, and I don’t think it’ll be a lot of fun, but it does need to be done.
I tied the registry portion of my Power Shell project into the lookup portion of it today, and it’s working quite well. This tool may actually wind up being really REALLY useful for my team.
Got home fairly late again tonight – somewhere around 7 – and make a couple of chicken sandwiches to eat while watching “The Newsroom” on Prime Video. That was it. Sitting in bed now and am about to be lying in bed. Just waiting for the kitties to settle in.
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Thursday: It was indeed a little cold today, with highs in the mid-60s and an unrelenting breeze. Normally, I would love that, but I underestimated the prognosticators and wore a tee shirt to work – did not bring a jacket. Of course, it was completely comfortable in the office, but my breaks outside were cold.
Tried to prepare for my 1-on-1 meetings with my directs for about half of the day, worked on tickets for most of the other half, and had my own 1-on-1 with my boss, where I learned that I’m doing pretty good. We talked about my future plans – whether I’d stick with the management path or jump to an upcoming escalations specialist spot. I said that, in my heart of hearts, I’m a techy; but that I’m determined to see if I can get comfortable in an admin role. That being the case, I do not intend to apply for the ES role when it comes up.
Turns out that I’ve got the inside track to a management promotion as we continue to add level 1 employees. My boss doesn’t want to have more than 12 directs. As we add more L1s, we’ll break them up into more teams, each with a team lead (leads currently report to my boss). The plan is to put another level in between the L1 leads and the Service director (my boss), and that’ s where I’d go. The leads would report to me and I’d report to the service director.
As I grow more comfortable in this role, I can see where that position would be more to my liking – dealing with intelligent technical leads without having to also deal with the daily grind of dealing with newbies who may or may not have a future in tech. Certainly something to think about.
We also talked about our respective personalities and how we approach our leadership positions. Turns out that both of us harbor inner thoughts that we’re frauds, which is oddly comforting. So I’ll soldier on and continue to work on my leadership and motivational skills (or lack thereof), and will continue to try to make this a new 2nd-act career.
At the end of the day, my friend Schuyler and I dug into my Power Shell project and tweaked and played until after 6:00. That being the case, I didn’t get home until close to 7:00. Made a shepherds pie for dinner (very good), did some dishes, and watched a hilarious mockumentary about a terrible survivalist. It was called, I think, “Tex Montana Will Survive.”
Got in bed with the intention of watching some college football, but it appears that it is not on a local (non-cable) channel, so I guess I’ll just go to sleep.
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Friday: A cold, drizzly day to end out the work week. At least I was smart enough to wear a rain coat today.
Worked on tickets for most of the day. Had one 1×1 meeting at around 11:30 and got some coding done late in the day, but for the most part, I zoned out to tunes and worked on problems. Had one guy not show up for work – he sent me a picture of the side of his car, said that he was hung up and waiting for AAA. 2 hours later said that AAA had just picked him up (this was a also at around 11:30), but he never came in. Very smart guy. Good guy. And this is his third unexcsused absence in two months and the second this week. We’ll be having a meeting on Monday, which I do not want to have. But… I wanted to manage people, right?
I got home by 6 o’clock or so and it was 60 inside the house. Hated to do it, but I was sort of tired of being right on the verge of cold, so I turned on the heat (set to 68). It’s the first time I’ve had it on since probably March, and the earliest that I can remember turning it on. My Nest thermostat needed something different, though, and I’m interested to learn if it handles heating as well as it handled cooling all summer. The heat has been off for the last hour or so, so I’m not overly concerned yet about my natural gas bill. Plus, we’re supposed to rebound and be back in the 70s by tomorrow.
Speaking of tomorrow, I don’t have many big plans for the weekend. Going to fix Jenny’s toilet on Sunday – replace a flapper, I think – and will probably start organizing things tomorrow for my trip next week. Will probably also go somewhere tomorrow afternoon to watch some football, play trivia, and hoist a few. At some point, I need to buy toilet paper and clean my master bath.
Call it the weekend of the toilet.
So I’ll wrap this up now and call this experiment of nightly updates to my blog, using my phone as a monitor and a tiny Bluetooth keyboard as an input device, a rousing success. Had I known how much I could use the phone for if I attached it to a keyboard, I probably would’ve picked up the latter years ago. It will definitely come in handy on off-the-grid vacations in the future.
With that, I close this entry and prepare for sleep. I’ll pick up this tome next week!